Kathy Illian is a Process-mapping consultant and corporate trainer. She was most recently the Director of Finance and Administration for a University of Colorado Medical School department. Prior to this role she served for many years as the Financial Services Trainer and Technology Developer for the UC Denver Finance Office. She has a bachelor’s degree in Business / Information Systems, and a master’s degree in Instructional Technologies for Adult Learners. She has extensive experience in employee training, systems and process analysis, and succession planning. CU awards she has won include 'Do the Right Thing' award in 2008, CU Shared Practices (CUSP) Award for 'Process Mapping' in 2013, University Hospital President’s Award for 'Rock Solid Economics' in 2013, and another CUSP Award in 2015 for the development of an automated 'Event Management System'.